Keeping Up with Changes in Learning Content

If you are a subject-matter expert or a trainer, dealing with ever-changing content is an inevitable part of your work. In a world where technology evolves with the speed of light and workplace requirements shift from one day to the next, the shelf-life of your training content seems to be shrinking fast. New regulations, updates in policies and procedures, technology innovations or product changes are just some of the drivers that contribute to the unstable nature of your content. And there is simply nothing for it… you must keep up with the change and adapt to the new requirements as they come.

Challenges with unstable content

Usually, there are four key areas that are affected by these changes—curriculum content, media assets, technology, and assessment content.

Challenges with unstable contentNaturally, the curriculum changes are the most critical. There is no escaping them. Fortunately, with your domain knowledge and expertise, you can handle these changes with ease and finesse. They are a matter of course for you.

As far as the media and technology are concerned, these decisions tend to fall outside of your purview. The production and deployment is often delegated to a production team, and so these changes don’t impact your workflow too much.

What remains is the assessment content, and that, I would say, is the real challenge in this whole process.

The problem with questions

Questions are indispensible in training and eLearning. Without good questions, there is no way to evaluate your learners, or reinforce their learning. Someone has to create them. But, as SMEs, your time is extremely valuable. If, with every refreshment of the content cycle, you spent hours creating simple multiple-choice or True-False questions, you would barely have time to do anything else.

The problem with questions - 1In recently had a conversation with the L&D head of a professional education institution on the topic of question creation. She mentioned that her SMEs spend anywhere between 30 minutes to one hour on creating as single MCQ. Some of you may think this is an inordinate amount of time, but considering the time it takes to review learning objectives, read the learning content, frame a question, plan distractors, and write feedback for each right or wrong choice – the minutes add up.

It is obvious that writing simple level-1 questions—the most prolific ones in eLearning—is just not the best use of your time.

To delegate or not to delegate

So you delegate, or you outsource. You pass your content on to an instructional designer or a vendor, and get them to write the assessment questions. Unfortunately, even that isn’t an optimal solution. Sending your content to someone else may save you the effort, but the process remains time-consuming.

To delegate or not to delegateThey can’t be expected to know your content as well as you do, so they must take the time to go through the content, understand it, and then create the questions. And if the questions aren’t up to your expectations, the cycle of review and rework only ends up delaying the process even further.

Looking beyond the status quo

Clearly, the conventional options available to you for handling this challenge are inadequate; they fail to address the crux of the problem. A choice between creating questions yourself and outsourcing them is not going to resolve this perpetual dilemma.

We need to look beyond these limited options. We need to think outside the box and devise an innovative framework; a framework that doesn’t force you to choose between time and quality and sacrifice one for the other; a solution that finds the perfect balance between the two. And this is where Quillionz can help you. With a perfect synergy between artificial intelligence and human intelligence, Quillionz makes your question creation process more efficient, without compromising the quality.

Click here to get started with Quillionz now!

Artificial Intelligence Is Set to Transform eLearning Careers

The emergence of AI in eLearning is inevitable. And with new technology, it is equally inevitable that old jobs must evolve.

This is hardly the first time that the eLearning industry is poised to undergo such a transformation. The industry and especially instructional designers have always been the first to embrace innovations and advances in technology. In fact, the very industry itself came into existence as advances in technology rendered instructor-led training moot. Learning and training professionals transitioned from instructor-led training to eLearning courses seamlessly. They adopted authoring tools into their practices with ease and started wielding them effectively to create better more engaging learning experiences.

Time has now come to do the same with artificial intelligence. It is not a threat, but an opportunity; to work better, to do more.

With AI taking care of the mundane, the role of an instructional designer can evolve into a new dimension—the AI creates the basics, the ID curates and enhances it. Let the AI do the initial work, structure the raw content, for example, or, say, create simple knowledge check questions based on the source. It won’t be perfect, for sure, but it’s a start, and undoubtedly simplifies the instructional designer’s work. Then, taking this partially-ready content, instructional designers simply do what they do best, refine and perfect it to create the best learning experience for their learners.

The technology, as it stands today, is hardly replacing the need for problem-solving, creativity, critical thinking and other higher-level cognitive processes. What it does do, however, is handling the basics, the tedium for us, so that we can do the more complex, creative, higher-level work, which we alone can do. This, then, must be the way forward; a collaboration where artificial and human intelligence complement each-other and work together, work better.

This the true value of AI.

In theory, with NLP technology, machines can create eLearning content. What does this mean for eLearning professionals? Will AI create eLearning courses on the click of a button? What do instructional designers do, then? Will they be out of a job? Such a fear is understandable but entirely unwarranted!

That Artificial Intelligence will replace humans in the workforce is a misconception that has been proven wrong time and time again. The proliferation of Chatbots in the customer service industry did not make humans redundant—quite the opposite. As bots began to handle a massive volume of mundane requests, humans could work more effectively and needed only step in to take care of the complexities and nuances.

Artificial Intelligence seems to be taking over all aspects of our lives. From Chatbots to Internet of Things, from virtual assistants to self-driving cars, Artificial Intelligence is everywhere. The domain of eLearning and education is no exception. Artificial Intelligence and specifically the potential of Natural Language Processing holds a very attractive proposition for the eLearning industry.