If you are a subject-matter expert or a trainer, dealing with ever-changing content is an inevitable part of your work. In a world where technology evolves with the speed of light and workplace requirements shift from one day to the next, the shelf-life of your training content seems to be shrinking fast. New regulations, updates in policies and procedures, technology innovations or product changes are just some of the drivers that contribute to the unstable nature of your content. And there is simply nothing for it… you must keep up with the change and adapt to the new requirements as they come.
Challenges with unstable content
Usually, there are four key areas that are affected by these changes—curriculum content, media assets, technology, and assessment content.
Naturally, the curriculum changes are the most critical. There is no escaping them. Fortunately, with your domain knowledge and expertise, you can handle these changes with ease and finesse. They are a matter of course for you.
As far as the media and technology are concerned, these decisions tend to fall outside of your purview. The production and deployment is often delegated to a production team, and so these changes don’t impact your workflow too much.
What remains is the assessment content, and that, I would say, is the real challenge in this whole process.
The problem with questions
Questions are indispensible in training and eLearning. Without good questions, there is no way to evaluate your learners, or reinforce their learning. Someone has to create them. But, as SMEs, your time is extremely valuable. If, with every refreshment of the content cycle, you spent hours creating simple multiple-choice or True-False questions, you would barely have time to do anything else.
In recently had a conversation with the L&D head of a professional education institution on the topic of question creation. She mentioned that her SMEs spend anywhere between 30 minutes to one hour on creating as single MCQ. Some of you may think this is an inordinate amount of time, but considering the time it takes to review learning objectives, read the learning content, frame a question, plan distractors, and write feedback for each right or wrong choice – the minutes add up.
It is obvious that writing simple level-1 questions—the most prolific ones in eLearning—is just not the best use of your time.
To delegate or not to delegate
So you delegate, or you outsource. You pass your content on to an instructional designer or a vendor, and get them to write the assessment questions. Unfortunately, even that isn’t an optimal solution. Sending your content to someone else may save you the effort, but the process remains time-consuming.
They can’t be expected to know your content as well as you do, so they must take the time to go through the content, understand it, and then create the questions. And if the questions aren’t up to your expectations, the cycle of review and rework only ends up delaying the process even further.
Looking beyond the status quo
Clearly, the conventional options available to you for handling this challenge are inadequate; they fail to address the crux of the problem. A choice between creating questions yourself and outsourcing them is not going to resolve this perpetual dilemma.
We need to look beyond these limited options. We need to think outside the box and devise an innovative framework; a framework that doesn’t force you to choose between time and quality and sacrifice one for the other; a solution that finds the perfect balance between the two. And this is where Quillionz can help you. With a perfect synergy between artificial intelligence and human intelligence, Quillionz makes your question creation process more efficient, without compromising the quality.
Click here to get started with Quillionz now!